Customer Reviews

Award Winning Dealership

Over the years, we have been lucky enough to pick up some of the most prestigious awards in the used car industry.

Kestrels Motor Company Award winning dealership
AutoTrader - Customer Service
2021
Kestrels Motor Company Award winning dealership
CarGurus - Top Dealer
2022

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Anonymous
Excellent service, lovely people. would definately buy a car from them again.
TOMMY T
BOUGHT A MERCEDES E350 FROM KESTREL MOTOR COMPANY, WAS LOOKED AFTER AND TREATED VERY WELL WILL DEFIENTLY BE RETURNING THANK YOU
Gary L
Can recommend
Very happy with the service I received , even comming in on a Sunday for me
Anonymous
Amazing
Amazing! Came down to view and car and ended up dealing with Steve who was great! He knew exactly what I wanted and went above and beyond
Nick Chapman
Quick, easy and good value.
Really good price, quick to sell and nice team too.
Anonymous
An Excellent, friendly professional service!!!
I am so glad I bought my first Tesla with Steve. He is a super nice guy and provides professional service throughout. The price is also very competative. Highly recommended!
Anonymous
Excellent - Efficient, courteous, honest and fair.
Highly recommended - ethical people with a love of motorsport. Courteous and efficient at every stage, totally fair and put customer satisfaction first. A real pleasure to deal with.
Amy C
Great customer service
The car exceeded expectations, Steve was helpful and professional and we received the car quicker than we thought we would. Fantastic customer service and would purchase from them again
Sadat Zhigolli
Very friendly staff.Very helpful, I bought few cars from them very happy with. Good prices too.
Anonymous
They were very helpful and friendly and gave us plenty of time to look at the car and test drive with no pressure.
Charles Perrin
Excellent online buying experience
First experience of buying a car remotely online without physically viewing it and Steve made everything very simple. Provided all the replies to my queries promptly with the necessary details and once we had agreed the deal and I had made payment the car was delivered the next day all as specified. Would not hesitate to recommend to anybody else if he has the right car available for you.
tony williams
I would recommend them
Good service no pressure to buy. Very helpful. We drove up from the I.O.W specially to look at a Mercedes vito van.
Anonymous
Excellent service, very knowledgeable and honest.
Steve was really friendly, very knowledgeable and easy to talk to. Really helpful with all the information I needed about the car I was buying. 10/10 I would buy another car from Kestrels. Great job guys.
Richard Boreham
Great service, Very Helpful. Car as described
connor johnston
Great service, very helpful at every stage of the process

wendy steward
Great customer service. Friendly and personnel
Great customer service
Anonymous
Great service would recommend
stuart irvine
Whole experience was faultless, genuine, efficient and pleasant throughout.
Visited a few weeks ago to view a car for our son. Very quickly agreed a deal, arranging to collect yesterday. The whole process went incredibly smoothly, with the gentlemen an absolute pleasure to deal with.
Sebastian from London
Honest person , easy negotiation , lots of benefits if you like one of his car just give him a call and personally you will find it out , 5 star +
Linda M
Friendly with a 1st class service. No pressure when viewing cars
Anonymous
Amazing service
Amazing service very friendly and approachable. Answered all questions and problems. Would definitely use again and recommend to all
john sotherland
Recommended
Travelled a five hour round trip to do business with Kestrels. Great communication, honest advice and above all, a great price on the P/X and the car I bought. Was all processed quickly too. Very very happy. Will be back in the future.
aaran thompson
Excellent
Great service. Easy to talk to honest guys. Travelled from Leeds and the car was exactly as described. Was left alone with the car to test drive and look around and wasn't pressured at all. Would definitely recommend going with this company.
Jon M
Top notch service with a friendly smile
Steve and the crew were very professional and courteous. We felt very comfortable throughout the whole process of buying the vehicle. Thanks fellas!
Anonymous
Perfect sale
Steve was polite, friendly and welcoming from the first phone call until the end of the transaction. It was such a smooth sale
Paula Broadley
Great!
Really nice, honest garage. Contacted them about 11 weeks after I had bought the car, with a small issue and they got it sorted immediately with their garage. I will definitely recommend them to family and friends.
Anonymous
Fantastic service highly recommended
Fantastic service highly recommended Steve was amazing will definately be using Kestrels again as we will need another car
Shellie Victoria
Brilliant experience: knowledgeable and friendly team.
Chris Eggleton
i've just purchased a car from them and they are a pleasure to deal with. I felt that I have been treated very fairly and without any pressure to buy whatsoever. I'm very pleased with my purchase it was everything as Steve described it was. One of the best vehicle buying experiences I've had. Very happy.
Alex V
Excellent service and staff
Could not recommend this company more. Excellent service from start to finish. I have the feeling that over the years some companies have lost trust in costumers and have implemented onerous and annoying rules. Not here, old-fashioned mutual trust was apparent throughout. I got an excellent feeling with both Dave and Steve from the beginning. Other reviews say they are an honest and reliable company, I would second that 100%. Very helpful all the way through. Have been driving our car for a few weeks now and couldn't be happier with it.
Anonymous
Excellent buying experience
Very friendly and helpful and the car we bought was honestly priced. Reservation system is excellent, meaning the car could be secured before we were able to view.
Samuel
Great Car, Great Service!
Kestrels we're just perfect, I found the car on Autotrader and phoned straight away in which I managed to make an appointment to view within the hour. When I arrived I met Steve at Kestrels who showed me around the car along with telling me all relevant info on the vehicle. The car was in absolutely great condition with barely a mark on it inside and out. I soon took the car for a test drive and fell in love with it, when I returned to the dealership, I explained to Steve that I would like to part exchange my current vehicle in order to purchase the new car, it was super easy! He gave me a price I was really happy with for my current car and worked out everything there and then, to allow me to drive away the same day in my new lovely motor! Would definitely recommend the guys at Kestrels, got some really good stock and are super friendly and helpful! Thank you
Anonymous
Great service and very helpful staff.
Great service all the way. Friendly, helpful and knowledgeable staff. Would definitely go back here next time I am looking for a new vehicle.
Ron S
Bought my first mini
I have not purchased a used car for quite sometime so was quite nervous.Kestrels were very helpful and friendly and and the whole experience was enjoyable. I wouldn't hesitate to use there services again.
Jo B
Peugeot 208 GT Line
They were very helpful, he helped us with the small details and gave us good advice moving forward. Went above and beyond to help us feel at ease, and gave us time to look at the car, no pressure or pushy salesman talk. Would highly recommend!
Graham D
Purchase Toyota Yaris
great Service - discussed car on the wednesday and delivered early thursday morning, They could not have done any more one very happy customer
Rob W
Excellent service given.
Great honest and reliable service . Couldn't do enough to help. Would recommend buying a car from Kestrels Motor Co Had the car delivered 400 miles with no issues. Thank you.
Hana M
It was so easy!
Excellent no fuss purchase. got me finance and delivered the car.
daniel W
Excellent
Great customer service, very friendly. Car is brilliant. Would return for service on my car.
dan M
Top service
Service was fantastic from start to finish extremely honest, polite and helpful. Love my new car and the service provided by kestrel
barry L
Great vehicle. Good price.
It was an enjoyable experience purchasing a car from Kestrels Motor Company. Very friendly and could not be more helpful all questions answered.
alice K
So Helpful!
Fantastic service and a return customer, couldn't ask for more
CHERYL C
Purchasing a car.
Polite, genuine, extremely helpful and very professional.
Charlotte G
Excellent customer service
After a day of thinking I wouldn't find anything I was so happy to find Steve at Kestral cars! Couldn't have been more helpful and went about and beyond to make sure I was happy!
Nova A
FINALLY! An honest used car salesman!!!
In one word - brilliant! Lovely, friendly bunch of people, not pushy at all and the car was totally as described. Honestly, a really pleasant experience and thoroughly recommended!
steve R
Good honest people.
Good people to deal with... Car is great, very good condition for the year and people know their stuff.
Robert C
Best Dealer to buy a Car
Best Motor Dealer I Have ever Dealt with, Honest & Trustworthy
Richard T
Excellent service
Excellent service provided by Kestrels and would recommend to anyone wishing to buy a vehicle.
Mark S
HONEST HELPFUL ADVICE
HONEST HELPFUL OFFERING ADVICE ON THE TYPE OF CAR I WAS BUYING AND GIVING A WHOLE WEEKENDS TRIAL
S M
What great customer service!
Well what can I say except excellent service all round! Spoke to Steve who was very pleasant and polite, arranged to bring my new car 2 hours away to where I live and taken away my old car as well. Gave me a fantastic price for my old car. Just an all round great company to deal with. Would definitely recommend to my friends and family
SADAT Z
I bought few cars from them , very happy.
Very good service, very friendly personnel, happy to help with finances and part exchange, good quality cars.
Rod F
Brilliant first class service
First class service. Steve was so helpful and friendly. Very happy with the purchase and would definitely recommend Kestrel Motors.
g V
Friendly and helpful staff
They are very friendly and helpful. Absolutely recommended. I am in love with my new Abarth
grace K
Great Service
Great service and friendly people. Would highly recommend!
alfie C
Amazing service
Absolutely amazing service! He goes far and beyond to make sure your new cars all perfect and ready to go Would 100% recommend to friends and family Thanks again Alfie
Robert W
Good quality cars.And very friendly helpful custom
Friendly helpful sales team.Made me feel at home.Car was all ready to view under cover on my arrival. Was happy with the deal on my part ex,car.
Tommy M
Spot on company
Were very straight forward and bang on with everything. Booked to see a car this morning, left with it this afternoon.
Malcolm H
BMW purchase
Steve was very helpful with sale of my vehicle and purchase of BMW. The new car was as described on Kestrel cars site. Very happy with deal, done car tax and plate transfer for me whilst there. Would highly recommend and would use again to purchase another car.
robert J
Great experience, top notch!
What can I say, great service, great guys, helpful, attentive, best advice and fair...Recommended so, use these guys and you will be delighted!!
Derek P
Kestrels great car sales company
Great service nothing was to much trouble and the car I bought from was exactly how they described it on the web page and over the phone. Would buy another car from them. Great guys great company to deal with. Thanks guys love my bee car.
Jay H
Over the moon, excellent service!
Kestrel motor company was our third car viewing of the day and we really wish it was the first garage we went to! Such down to earth kind people within the company, they went above and beyond to help us and in no way was pushy for a sale like most garages. Car was as listed in The ad and was listed at a more than fair price than anywhere else! I would not hesitate to go back and purchase a vehicle from them, well worth a look at there stock, thanks again to the guys at kestrel motor company!!
Christian D
Honest & genuine traders
Genuinely good experience with honest traders. They are professional, helpful and reasonable. They were reassuring and have huge amount of expertise with used cars.
Mr C N
Excellent customer service
Steve was very welcoming and he made to very comfortable in making a decision to buy the car from their garage,again what is mentioned on the car advert is exactly the same information about all their cars. Excellent customer service , All their car are thoroughly serviced and clean,great service history.
Carol M
Excellent experience
Very efficient and friendly. Helped with all aspects of the purchase. Would definitely recommend
Mihaela M
Excellent
Very honest, easy to communicate, very friendly. The car was exactly like in the pictures, the description of the car very accurate. I highly recommend Kestrels Motor.
imogen C
Great experience
Steve was very helpful. Audi A4 was in the exact condition as described. Would recommend.
Mr B
Hidden gem
Hidden gem.... very open and easy to deal with. Keen pricing.
vicky W
First car for teenage son.
Excellent service, staff extremely knowledgeable. Superb assortment of cars to choose from, my son was very happy with his first car purchase. Would definitely recommend this company.
mark L
Great first car choices for teenagers
Very helpful and had extensive knowledge of the car. The car was as described and runs very smoothly. Good to see a dealer with a wide range of good quality cars at affordable prices.
Helen W
One of the best used car dealers in the country
Brilliant customer service,Steven was incredibly helpful,after recently buying from Kestrels I would have not doubt in recommending them to friends. One of the best used car dealers in the country.From my initial telephone call to viewing and then collection the whole process was first class.
Stephen C
Friendly, helpful and professional
Just bought a car for the granddaughter. Found Steve to be extremely friendly and helpful. No pressure and allowed her to take the car out on her own for a test drive. Very pleased with the overall service, especially driving the car away same day. Would thoroughly recommend them
amanda J
Amazing experience
Lovely sales man, great price and Greta service. Really helpful with getting it on the road. Would recommend
Andrew T
a very good company
very polite and understanding plus well switched on and honest in the world of the motor trade good to know them
Philip G
Knows his stuff
Great service from Steve, he really knows his stuff , answered all my questions with simple and straight forward explanations. He couldn't have made buying a car more easy.
Alex A
Honest, friendly service and a great car.
Steve was the key to this great buying experience. I agreed to buy the car before seeing due to Covid19 then took a cab to pick it up. The car was exactly as described and we are very happy with it. I would recommend Steve to anyone looking to buy a used car.
Christopher H
A Really NICE GARAGE TO DEAL WITH
I found Kestrels Motor Company to be fantastic, Steve was so easy to talk to and explained things so well.The P/X price for my car was far more than I expected, and very generous I felt .I was let to look at the car I was interested in with no pressure to buy and went for a test drive on my own so could look at the car and make my own mind up there where a couple of small points I found on the test drive which I raised after my test drive with the Skoda & Steve said He will get them checked out for me before delivery NO PROBLEM Steve is a real gentleman and kept me fully informed before I collected my new car and also told me the points I raised on the test drive had been fixed & what they found had caused them Steve is a Real Gent I will be recommending Kestrels Motor Company to family & Friends My Advice to you is do give Kestrels Motor Company a look. Thanks so much Steve for a Lovely Skoda Roomster Keep up your good work It's nice to see some old fashioned service again
Peter S
Car Purchase
Very good sevice excellent to deal with would highly recommend
Paula C
Brilliant Customer Service
From first initial contact they were helpful and informative about car. Never pushy. The day we visited to test drive car we received great service and excellent coffee! After agreeing purchase they went above and beyond to deliver car to us to help us get it before the Covid lockdown. 100% would recommend this company
Nick P
Buying from Kestrels was a good decision.
Kestrels looked after me from start to finish, communications where good and it was a pleasure to purchase my vehicle from them. The car was as described in the advert, with no unexpected problems. It was clean and well prepared. I would have no hesitation in buying from Kestrels again and would recommend them to anyone.
Adam R
great service
brilliant from the moment I rang to when I walked out the door. would recommend to friends and family
morgan H
Great experience
Great experience. Everyone was really helpful, they were happy for us to look at the car and take it for a drive. Gave us loads of contacts if we were to need any help in the future.
Roger J
Friendly customer service & a great car
Polite and professional customer service. Very helpful and informative and gave me space to check the car thoroughly. I would certainly recommend them to family and friends.
Joell H
Happy customer
Friendly and helpful guys, very pleassd with my car
Samantha R
Excellent Customer Service & Great Car!
Bought an Audi A3 and service was great throughout. Car handed over in great condition with full service and MOT. Cant fault them and would buy from them again.